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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Schuett

Robert Schuett

May 12, 2025

5  out of  5
rating by Robert Schuett
"Jake L. did a great job looking out for me. Got me lower rates and more coverage. Also made canceling my old policy super easy."
We responded:
"Thank you, Robert! I'm glad to hear that Jake L. was able to assist you with securing lower rates and more coverage. It's wonderful that he made the process of canceling your old policy easy as well. If you have any further questions or need assistance, feel free to reach out to our office."
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Savannah Crowder

May 8, 2025

5  out of  5
rating by Savannah Crowder
"Jake Latter was super helpful! Went out of his way to save me money and help me switch to State Farm :)"
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Estella Partington

May 7, 2025

5  out of  5
rating by Estella Partington
"Jake from State Farm was tremendously helpful! Thanks for helping me save money."
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June Hyunjoo Seong

May 6, 2025

5  out of  5
rating by June Hyunjoo Seong
"1. I want to give Jerry Rankin a big shoutout! I was worried about my state farm bill, and he really reassured me of all the costs, and even helped me with making my bill more manageable! He was compassionate, efficient, and a great customer service agent. We shared candid conversations about life--wow, what a man of character he is! After my experience with Rowan and Jerry, I think I'm a lifelong loyal member of State Farm :D I hope we have cars and insurance in heaven 'cause I'll be first in line to get insured by State Farm! Thank you, Hunter, for hiring such a great team. 2. Rowan Hart was my insurance agent. He was so positive, knowledgable, efficient, and helpful. I was really grateful that I got him as my agent over anyone else. He was on the phone with me for over an hour, and he made multiple adjustments for me--I called in 3 times, and he picked up every time! Give this man a raise :) Wish you the best in your career, Rowan!"
We responded:
"Hey, June! We really appreciate you taking a moment to recognize Rowan—he puts so much care into every conversation, and it means a lot to see that come through. Your positive feedback made us smile, and we’ll absolutely make sure he sees it. Thanks again for sharing this!"
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Monica Parson

May 4, 2025

5  out of  5
rating by Monica Parson
"Was able to meet with some really good people to answer questions regarding a claim."
We responded:
"Thank you, Monica, for sharing your experience! I'm happy you found our team helpful in addressing your questions about the claim. If you have any more questions or need assistance in the future, please don't hesitate to reach out."
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Mona Cosgrove

April 30, 2025

5  out of  5
rating by Mona Cosgrove
"I made a phone call to express concerns with the fact I did not have a home policy. That is when I spoke with an Agent named Robert who provided me with awesome service and made me feel I could continue with State Farm insurance."
We responded:
"ML, we are glad that you took the time to speak with Jerry! We are so happy that he was able to assist you with your insurance. Please let us know if there is anything else that we can do for you!"
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Jesus Monjes

April 30, 2025

5  out of  5
rating by Jesus Monjes
"Amazing customer service. My boy Mike made everything more simple and fast. I recommend this location!"
We responded:
"Thank you, Jesus, for your fantastic feedback! I'm glad to hear that Mike was able to make your experience simple and fast. We appreciate your recommendation!"
Profile photo of Eric Young II

Eric Young II

April 21, 2025

5  out of  5
rating by Eric Young II
"Robert Edmonds was very helpful in getting me the lowest quote for the greatest coverage available! Super personable and a great guy all around!"
We responded:
"Thank you, Eric, for sharing your experience! I'm glad to hear that Robert was able to assist you in finding the best coverage at a great rate. His personable approach truly makes a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Siddharth Kashinath

April 21, 2025

5  out of  5
rating by Siddharth Kashinath
"I had a very good experience with Jerry Rider. We went over my policy details and he was very helpful in answering any questions I had."
We responded:
"Thank you, Siddharth, for sharing your experience! I'm glad Jerry was able to assist you with your policy details and answer your questions. If you need any further assistance, feel free to reach out to our office."
Profile photo of B. Shelton, Sr.

B. Shelton, Sr.

April 19, 2025

5  out of  5
rating by B. Shelton, Sr.
"Working with Robert Edmonds at State Farm was a fantastic experience. He made the process of insuring both my Harley-Davidson and my son's smooth and stress-free. Robert’s knowledge, patience, and attention to detail gave us complete confidence that we were getting the right coverage. We truly appreciated his professionalism and genuine care—he went above and beyond. Highly recommend!"
We responded:
"Thank you, B. Shelton, Sr., for sharing your experience! I'm glad to hear that Robert made the process of insuring your Harley-Davidson and your son's so smooth and stress-free. His knowledge and attention to detail are indeed invaluable, and it's wonderful to know he provided you with the confidence you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Josh Greensweig

April 18, 2025

5  out of  5
rating by Josh Greensweig
"Robert Edmonds was incredibly helpful in getting my out of state policy transferred and set up in Charlottesville. Very glad I chose to work with this team."
We responded:
"Thank you, Josh, for sharing your experience! I’m glad to hear that Robert was able to assist you with transferring your policy to Charlottesville. We’re happy to have you with us and are here for any future needs or questions you may have."
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Mary Dominick

April 17, 2025

5  out of  5
rating by Mary Dominick
"Jerry Rankin was an excellent agent to speak with. He was professional knowledgeable, and very kind. I would recommend your State Farm insurance agency to any of my friends or people that are looking for An insurance company to treat them like family"
We responded:
"Hey, Mary! It makes our day hearing that Jerry made such a strong impression with his professionalism and care. He always aims to make people feel supported and well-informed, and your recommendation means a lot to us. We appreciate you taking the time to share your experience!"
Profile photo of Geovanni Rodriguez

Geovanni Rodriguez

April 15, 2025

5  out of  5
rating by Geovanni Rodriguez
"Llame porque necesitaba ayuda con respecto a mi aseguranza y Johana me atendió y me ayudó a resolver mis dudas fue muy amable los recomiendo por eso mis 5 estrellas!!!"
We responded:
"¡Gracias, Geovanni, por tus amables palabras y por otorgarnos 5 estrellas! Me alegra saber que Johana pudo asistirte y resolver tus dudas de manera amable. Estamos aquí para ayudarte con cualquier otra consulta que tengas en el futuro. ¡No dudes en contactarnos!"
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Ilias Bennacer

April 14, 2025

5  out of  5
rating by Ilias Bennacer
"Jake and Katie were wonderful, made my transition from one insurance to the other very easy, and in the end I’m paying less, with more insured!"
We responded:
"Thank you, Ilias! I’m happy to hear that Jake and Katie made your transition smooth and helped you with increasing your coverage. It’s great to know you’re satisfied with the service. If you have any questions or need anything, feel free to reach out to our office anytime!"
Profile photo of Saundra Wright

Saundra Wright

April 8, 2025

5  out of  5
rating by Saundra Wright
"I received a call from Mike Ryan today regarding my inquiry regarding insurance. He was very though. It was a joy speaking with him. I feel like he was here in the next room. He answered all of my questions and put me at ease that I will have the best coverage. Thank you so very much for having such a great and professional employee!!"
We responded:
"Thank you, Saundra, for sharing your experience! I'm delighted to hear that Mike was able to assist you so thoroughly and make you feel comfortable with your coverage. It's wonderful to know he provided the support you needed!"
Profile photo of Ellen Catalano

Ellen Catalano

April 2, 2025

5  out of  5
rating by Ellen Catalano
"Hi ...Jerry was very helpful, patient and thorough, thank you."
We responded:
"Hello, Ellen! We're so glad Jerry was able to help and that you had a smooth experience working with him. Thank you for taking a moment to share your support!"
Profile photo of Kenneth Barker

Kenneth Barker

March 28, 2025

5  out of  5
rating by Kenneth Barker
"He is the greatest person I ever talked to. He helps me out and he and he finds ways to give good discounts so you can have Car insurance that’s affordable. I thank God for this man. He really helped me out. Kenneth Barker"
We responded:
"Thank you, Kenneth! I'm happy we were able to help and find the right options for you. Making insurance more accessible and cost-effective is a top priority, and we’re glad we could make a difference. Your support means a lot, and we appreciate you taking the time to share your experience."
Profile photo of Dan Heltzer

Dan Heltzer

March 25, 2025

5  out of  5
rating by Dan Heltzer
"Michelle P. is a gem! She's thorough, one step ahead, and nothing if not gracious. Her kindness brightened my day. This customer unquestionably prefers speaking with a professional, talented human to coding with a chatbot."
We responded:
"Dan, thank you for your five star review! We are happy that Michelle was able to assist you with your insurance. Please let us know if there is anything else that we can do to assist you!"
Profile photo of Brooke North

Brooke North

March 21, 2025

5  out of  5
rating by Brooke North
"I want to send a huge thank you to Ashley M. I had an appointment to go over my current life policy, that turned into letting her check over my auto and home with another company. Ashley was able to help save me money and provide more coverage on my policies by bringing them all to State Farm. Ashley was very helpful, and explained everything in detail."
We responded:
"Brooke, thank you for the five star review! We are happy that Ashley was able to assist you with your life insurance as well as your auto and homeowners. Thanks for trusting us with your insurance needs and please let us know if there is anything else that we can do for you!"
Profile photo of Sharon Anderson

Sharon Anderson

March 21, 2025

5  out of  5
rating by Sharon Anderson
"Recommend- first time here. Friendly and helpful from the front desk through agent meeting. Jerry Rankin was very knowledgeable and great to work with."
We responded:
"Sharon, thank you for the five star review! We are happy that Jerry was able to assist you with your insurance needs. Please let us know if there is anything else that we can do for you!"
Profile photo of Katie Cox

Katie Cox

March 21, 2025

5  out of  5
rating by Katie Cox
"The best customer service in town. I am proud to be a State Farm customer because of the five star service I receive every time I walk into this office."
We responded:
"Katie, thank you for your five star review! We are happy that you are pleased with your insurance!"
Profile photo of Ronnie Kline

Ronnie Kline

March 20, 2025

5  out of  5
rating by Ronnie Kline
"Have been working with Kerry Runnett the past 2 days on car insurance and am totally pleased with her assistance and enjoyed the conversations we had not work related. I'll ask for her every time going forward. Ronnie Kline"
We responded:
"Ronnie, thank you for your five star review! We are happy that Kerri was able to assist you with your insurance policies. Please let us know if there is anything else that we can do for you."
Profile photo of Danielle Spradlin

Danielle Spradlin

March 17, 2025

5  out of  5
rating by Danielle Spradlin
"Nicole was wonderful to work with. Extremely nice and personable. Took her time and made sure all questions were answered as well as making sure I understood exactly what coverages I elected. Superb customer service. So happy I called and spoke with Nicole."
We responded:
"Danielle, thank you for the five star review! We are happy that Nicole was able to assist you with your insurance. Please let us know if there is anything else that we can do to assist you!"
Profile photo of Bill Greco

Bill Greco

March 14, 2025

5  out of  5
rating by Bill Greco
"Jerry was very informative and went through all my policies to make sure we had the right coverage."
We responded:
"Bill, thank you for the kind words. We are happy that Jerry was able to assist you with your insurance coverages. Please let us know if there is anything else that we can do to assist you!"
Profile photo of Courtney Powell

Courtney Powell

March 14, 2025

5  out of  5
rating by Courtney Powell
"I had the best experience trying to figure out what insurances I may need and Rowan helped me out without hesitation and judgement instantly! I didn’t know much of what I needed and I learned SO much within this last hour! I am extremely happy with my services with State Farm! Great customer service skills."
We responded:
"Courtney, thank you for the kind words. We are happy that Rowan was able to assist you with your insurance needs. Please let us know if there is anything else that we can do for you!"